home about us contact help
TOLL FREE: 1-877-994-7916
Welcome To Lightsorama Crystal Chandeliers Store! New Customer? Register here Login To Your Account  |   Cart empty  |   Wishlist  |   Customer Info
Search:
Track Your Order Catalog Request
  Customer Information ››
Product Warranty
24K Gold and chrome plated chandeliers:

Frame quality and warranty
All of our chandeliers with 24Karat gold plating or chrome plating carry a 10 year warranty against tarnishing. Gold is unique with its yellow color. Also, gold is a precious metal, which means that it will not oxidize in air, so its electrical conductivity stays uniform over long periods of time. It is ideally suited for electroplating applications. Gold plating offers good corrosion resistance, good solder ability, and when alloyed with cobalt, it has very good wear resistance. Our frames are made of solid brass and 24 Karat gold plated in state-of-the-art electroplating facility. Once the frames are gold plated then they go through a process of lacquering and baking in fully automated ovens for maximum protection. When you clean your chandeliers do not use chemical and alcohol based cleaning products, this will void your warranty. We offer cleaning products to clean your chandelier. Please ask one of our sales associate for details.

Crystal quality and warranty
30% Full lead crystal: This type of crystal is one of the best in the world today with more than 30% lead content. It is all precision machine cut and polished to perfect shine.

Strass Swarovski: Crystal has at least 30% or more lead content. Manufactured by Swarovski company in Austria.

Hand-cut & polished: Hand cut and polished lead free crystal. Absolutely gorgeous crystal with artistic hand-cut designs.
Forms Of Payment
We accept Visa, MasterCard, American Express and Discover Card. Debit cards issued by MasterCard or Visa are also accepted. We do not accept CODs or cash payments unless merchandise is picked up in person. Wired funds, and money orders are accepted but they may cause a delay in delivery until funds are verified with the issuing bank.

Credit Card Charges
Our company will attempt to secure authorization on your credit card immediately following the point of purchase online or over the phone. If there is a problem securing this authorization, you will be notified right away and asked to make corrections. When we receive verification of sufficient funds, your order will be completed and funds will be transferred securely to our company.

Amount of Credit Card Charges
When you place your order online or over the phone, you will be presented with the price of the merchandise as well as any service, shipping, or sales tax charges that are applicable. You will be charged sales tax if your order is being delivered to Florida. Immediately following receipt of your order, you will be sent an order confirmation via e-mail. For this reason, you must make sure that your e-mail address is typed correctly. This e-mail will include a link to our web page where you will be able to view an itemized list of all the charges associated with your order along with a printable invoice for your records.

Following are the methods of payment accepted by our company.
  US - American Express 
  US - CarteBlanche 
  US - COD 
  US - Cyber Cash 
  US - Discover 
  US - JCB 
  US - MasterCard 
  US - Money Order 
  US - Personal Check 
  US - Purchase Orders 
  US - Visa 
  US - Certified check
   US - PayPal 
  CA - American Express 
  CA - MasterCard 
  CA - Money Order 
  CA - Visa 
  CA - Wire Transfer 
  Intl. - Visa 
  Intl. - MasterCard 
  Intl. - American Express 
  Intl. - Discover 
  Intl. - Money Order 
  Intl. - Wire Transfer 
  Secure Ordering/Payment System  
  On-line Ordering Shopping Cart System 
  Customer's Info is Confidential 
  Gift Services Available 
  Live Customer Representative 
  Available 24 hours a day 
  
Shipping &
Non-stock items are shipped approximately within 6 to 10 weeks. Stock items are shipped within 1-5 days after receiving confirmation. Custom made chandeliers ship within 8 to 12 weeks. Most of our products are shipped by UPS ground service. Large chandeliers are shipped by freight companies. When you receive your merchandise, please examine the packaging thoroughly. All items ship out from our warehouse location in Miami, FL or from our distribution centers in the country. All delivery and shipping information is approximate. Our company is not responsible for delays due to U.S. Customs delays, Freight company transit delays, delays that occur due to natural disaster issues such as hurricanes or other related factors. 
Returns & Exchanges
We insist on exceptional quality, value and service. We guarantee every item will give you complete satisfaction. If for any reason you are not satisfied with your purchase, you may return for full refund of purchase price or exchange a product within 30 days of receiving it. Returned goods must be in their original packing. Original and return shipping charges are non-refundable, except in the case of defective merchandise. All returns must have a confirmation from our customer service before an item is returned.

Absolutely no returns or exchanges on custom made chandeliers, made to order chandeliers and Murano Glass chandeliers.
Cancellation
Unshipped items can be cancelled within 7 business days of placing order. Custom chandeliers, made to order chandeliers with a different size, finish or crystal can not be cancelled after 7 business days.
Packing & Crating
Crystal chandelier is one of the most difficult item to ship long distance. Every chandelier is individually packed for safe and secure delivery to your location.
Privacy Statement
http://www.goldenageusa.com/ is committed to protecting the privacy of our web site visitors and vacation purchasers. We respect your right to privacy and employ the highest levels of security to keep your personal information strictly confidential.

Your Privacy is Protected. goldenageusa.com does not share E-mail addresses with anyone outside our company nor impart your personal information to any third party. We will not share or sell any of your personal information, including your name, address, credit-card number, preferences, shopping or transaction history to any third party.

We may occasionally use your e-mail address to send correspondence. You have the option to remove your name from our correspondence lists at any time.

Use Of Cookies

Many Web sites, including ours, use cookie technology to help users navigate efficiently. When you make selections or set preferences on our site, our site will send a request to your browser to record some (but not all) of your selections in a "cookie" file. The cookie is a small text file that resides on your hard drive. From time to time, our site will request the cookie from your browser so that we can retrieve the stored information and you do not have to re-enter the same information over and over again.

An example of how we use cookies is when you select a chandelier model for

pricing: our site sets a cookie that records your selection. When you choose to complete the transaction, you do not have to re-select the same model.

goldenageusa.com never uses cookies to store sensitive information, such as credit-card numbers, nor do we share the information in the cookie with other parties.

Please note that with most browsers, a user can set the preferences to show a warning each time a cookie request is received. You can also usually set the browser not to accept cookies at all. However, our online purchasing system might not work if you set your browser to not accept cookies.
Site Security
This web site is secured using a Thawte Digital Certificate. This ensures that all information you send to us via the World Wide Web will be encrypted. Please click on the Thawte Authentic Site Seal below the menu on the left hand side which will verify the validity of our Thawte Certificate, and our commitment to your security.
Is assembly required?
All of our chandeliers are pre-wired for your convenience. Most chandelier's frames are shipped out semi assembled. Some smaller size frames consist of 3 or 4 separate pieces which requires some assembly time. Assembly times vary from model to model. Smaller size (up to 16" width) frames shipped fully assembled and crystals are packed separately. Larger size frames (20" Width and up) are also shipped out semi-assembled. Frames and crystals are packed separately for safe and secure delivery. Please call our customer service for required time for assembly.

Customer Information

Chandelier Partners

Lightsorama Site Map

Free Chandelier Catalog

Our Privacy Policy
Terms & Conditions
› About Lightsorama

› Contact Us

› Installing your chandelier

› Returns & Cancelations

› Help & Policies


 

 
Copyright © 2008 lightsorama.com 2008 All Images, video,  text contents can not be reproduced without written authorization from lightsorama.com

Crystal Chandeliers at Factory Direct Prices Custom Designs

Alabaster chandeliers Crystal Lighting Wrought iron Chandeliers Swarovski Chandeliers
Crystal wall sconce Foyer Chandeliers Custom Lighting
Maria Theresa Brass Chandeliers